Child Safety Standards
Last updated 20 September 2026. Applies to Crosstown (com.crosstown.dating), published on Google Play. Scope: child safety and CSAE — child sexual abuse and exploitation.
Zero-tolerance policy
Crosstown prohibits child sexual abuse and exploitation in every form, including child sexual abuse material (CSAM), grooming, solicitation, sextortion, trafficking, coercion, and the sexualization of minors — whether created, requested, shared, linked to, or promoted.
- Any account involved in CSAE behaviour is permanently removed. There is no warning and no second account.
- Content is removed as soon as it is detected or reported.
- We report apparent CSAM to the NCMEC CyberTipline, as required of US providers under 18 U.S.C. §2258A, and preserve the associated data for as long as the law requires.
- We cooperate with law enforcement requests that are lawfully made.
Adults only
You state your age when you create a profile, and an age under 18 is refused — both in the app and again on our servers, so the check cannot be skipped by a modified client. If we learn that a minor holds an account, we delete it immediately.
Age entry alone is weak, which is why it is not our only control. Face verification is mandatory on Crosstown: before anyone can browse or be shown to another member, they take a live selfie and we confirm it matches their profile photos. Every account in discovery is therefore tied to a real, visible person, which makes an app like this substantially less attractive to someone hiding their age or impersonating someone else. See our Verification Privacy Policy for how that data is handled.
Prevention and detection
| Control | What it does |
|---|---|
| Photo screening | Every photo is passed through an automated content classifier before it can appear on a profile. A match for sexual content involving minors, other sexual content, graphic violence or self-harm rejects the photo and bans the account immediately. Each decision is written to an audit record. |
| Face verification | A live selfie is compared against the profile photos. Photos that are not of the account holder do not pass. |
| Message filtering | Every chat message runs through a term filter that includes a dedicated minor-safety category. Matches are blocked and flagged. |
| Report review | A report runs automated analysis across the reported account's text content and records the outcome for human review. |
| Strikes and bans | Upheld reports and automated flags accumulate as strikes. Five strikes within 90 days suspends the account for 90 days. Severe categories bypass accumulation and ban immediately. |
Automated screening is an assistive layer, not a guarantee. It can miss things and it can be wrong, so enforcement on anything consequential includes human review, and a report from a member always reaches a person.
How to report a child safety concern
- In the app: use the report option on any profile, chat or message.
- By email: smewritingagency@gmail.com — put Child safety report in the subject so it is triaged ahead of general support.
Include the account name or ID, a timestamp, and anything else that helps us find it. You do not need to be certain before reporting — tell us, and let us investigate.
You can also report directly to the NCMEC CyberTipline at report.cybertip.org or 1-800-843-5678, at any hour. Reporting to NCMEC does not replace telling us, and telling us does not replace NCMEC — please do both where you can.
Our point of contact
Child safety matters, including requests from law enforcement and from Google, reach us at smewritingagency@gmail.com. This is a monitored address, and child safety reports take priority over other mail.
Keeping this current
This page describes controls that are actually in place, not intentions. It is maintained to support Google Play's Child Safety Standards policy and is updated whenever our policy or our enforcement changes.